What’s on this page?
How do you agree to this policy?
By signing up to the Site as a member and by using the Site, you consent to the collection and use of the information you provide in the manner we describe in this policy.
Meanings of terms used
What type of personal information do we collect?
We collect personal information about members of the Site.
The most common types of information we collect are things like your:
When do we collect personal information?
We collect personal information when you provide it to us during the registration process and at other times as you use the Site or contact us.
We also collect personal information from other third party service providers to us.
If you choose not to provide personal information at the time you are seeking to register as a user, you will not be able to complete the registration process to access and use the Site.
How do we use personal information?
We will use your personal information in order for us to:
When may we disclose your personal information?
We may disclose personal information to third parties in accordance with this policy and also where it is reasonably necessary in order to enable us to make the Site available to you, when we are required to do so by law or when you give us permission to do so.
How do we store your personal information?
Our Site may be maintained in a country that is not Australia (on a temporary or permanent basis).
By registering as a user of and accessing our Site, you agree:
*Subclause 8.1 of the APPs requires us to ensure that Overseas Recipients comply with the APPs unless, in accordance with subclause 8.2, you agree otherwise. For more information, please check the Office of the Australian Information Commissioner (OAIC)website.
How can you access your personal information?
You can access some of the information that we collect about you by logging in to your account on our site. You also have the right to make a request to access other information we hold about you and to request corrections of any errors in that information. To make an access or correction request, email us at email@example.com.
Please note that you’re rights under this Policy relate to Personal Information that we hold on your behalf and do not relate to other information, eg, transaction histories that we maintain in respect of your dealings with us.
Will this policy be updated?
We may need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our management of privacy. When we do amend the policy, the changes will be effective straightaway.
We will take reasonable steps to let you know about any changes made to this policy. We also suggest that you revisit this policy from time to time to see whether changes have been made.
If you continue to use our Site after the changes are made, then you will be agreeing to the changes.
How can you contact us?
We will treat your queries and complaints confidentially.
Our representative will contact you within a reasonable time after receipt of your query or complaint to discuss your concerns and outline options regarding how they may be resolved.
We will aim to ensure that your query or complaint is resolved in a timely and appropriate manner.
You may contact us by:
722 Bourke St
If you have a complaint about our compliance with the Act and we have not resolved your complaint within 30 days’ after you first notified us of your complaint, you can refer your complaint to OAIC by visiting their site http://www.oaic.gov.au/.