Frequently Asked Questions
A little bit about how it all works...
A little bit about how it all works...
You can now earn credits in multiple ways!
Through purchases:
Through website interaction:
It's that easy!
Visit the Click History page to see which stores you've clicked through that are being tracked. Once the store notifies us of your purchase, which can take a few hours, we'll update your credit balance and send you an email.
Returned, cancelled and exchanged orders will void credits and they will be deducted from your Credit Balance.
To make sure that you will get your Credits on any exchanged orders, return the order and place an entirely new order at that store via Shopcred.
Simply just click on 'Redeem' and choose your reward
All confirmed and available credit balances that total over 2000 are available for redemption.
'Pending' is when your purchase has been tracked by the store and your credits are 'pending' prior to final confirmation from the store. Final confirmation is usually received after the return period of the goods or services has passed and/or the transaction is verified by the stores.
Available' credits are when the return period of the goods has passed and/or the transaction is verified by the stores.
Once your account has over 1000 credits balance, you can redeem them by clicking 'Redeem Credits' and choosing your reward.
Please be advised that once you have submitted or updated your existing bank account details you will need to wait 48 hours before submitting a payment request. Once requested, payments may take up to a maximum 5 business days to be processed.
You can only eran Credits on the purchase price excluding GST and shipping, delivery and any other such costs.
If you still believe the credits are incorrect please submit an Enquiry on the help page under your account.
Navigate to the Home page and paste your deal URL into the 'Add a deal' input box.
We'll auto fill the details and you can edit or add your own into the dea. Then watch your deal be voted on and attain feedback.
You can not remove the deal yourself. You will need to contact a moderator and let them know why you want to remove your deal. It is up to the Moderators discretion as to whether they will remove the deal or not.
If you like the deal then click on the 'love' icon, if the deal is a shocker then click on the 'no love' icon. But please be responsible in your use of the rating system.
We do not tolerate manufactured votes, these are defined as any vote made that is not made in good faith based upon the merit of the deal. The can include, but are not limited to:
Moderators can, at the their own discretion, delete any posts that they feel comes under the above restrictions.
Repeat abuse could result in:
